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An power firm has thanked “sincere” clients who didn’t attempt to money compensation cheques for trillions of kilos despatched out in error.
Compensation is being paid to tens of 1000’s of people that have been left with out energy when extreme “as soon as in a technology” winds swept throughout the UK in November final yr throughout Storm Arwen.
Northern Powergrid admitted on Sunday it didn’t imply to ship out cheques for trillion-pound sums to 74 clients within the north of England, with some clients receiving greater than £2.3tn.
The power agency blamed a clerical error wherein the shoppers’ power meter numbers have been used as an alternative of the quantity payable.
The error got here to mild when one buyer contacted Northern Powergrid on Twitter to share a photograph of the cheque he had acquired.
Thanks for our compensation cost @Northpowergrid for the a number of days we have been with out energy following #stormarwen Earlier than I financial institution the cheque nonetheless, are you 100% sure you possibly can afford this? #trillionpounds pic.twitter.com/z5MNc2Nxl1
— Gareth Hughes (@gh230277) February 12, 2022
He wrote: “Thanks for our compensation cost, Northern Powergrid, for the a number of days we have been with out energy following Storm Arwen. Earlier than I financial institution the cheque, nonetheless, are you 100% sure you possibly can afford this?”.
The image exhibits the shopper had been written a cheque for £2,324,252,080,110.
The tweet accrued greater than 27,000 likes in 24 hours, as others joined in to poke enjoyable on the error. “Financial institution it! Then share it equally between us all,” one Twitter person wrote. “I feel you personal Northern Powergrid now,” one other joked.
Specsavers even bought in on the joke, tweeting “Cling on a minute …”
Cling on a minute…
— Specsavers (@Specsavers) February 13, 2022
The provider confirmed 74 of their clients with Halifax and Newcastle postcodes had been given compensation cheques with an incorrect cost quantity.
A spokesperson for Northern Powergrid mentioned: “As quickly as we recognized the clerical error, which was attributable to the electrical energy meter reference quantity being incorrectly quoted because the cost sum, we ensured all 74 clients’ cheques have been stopped so they might not be cashed.
“Now we have been investigating how this error occurred and finishing up checks of earlier funds. All indications are that this was an remoted incident.
“We thank these clients who have been sincere and contacted us and we’ve got been making contact instantly over the weekend with all 74 clients affected to make them conscious, apologise for the error and reassure them {that a} appropriate cost shall be issued to them on Monday.”
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